Certainly! Here’s a draft for your refund and returns page:
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## Refunds and Returns Policy
### Our Commitment to You
At festtripseshed.com, we are dedicated to providing you with the highest quality cannabis products and ensuring your complete satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.
### Return Policy
1. **Eligibility for Returns**
– To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
– Returns must be made within 14 days of the purchase date.
2. **Non-Returnable Items**
– Perishable goods such as flowers and edibles cannot be returned.
– We also do not accept returns for any hazardous materials, flammable liquids, or gases.
– Gift cards and downloadable software products are not eligible for return.
3. **Proof of Purchase**
– A receipt or proof of purchase is required to process your return.
### Refunds
1. **Processing Your Refund**
– Once we receive your returned item, we will inspect it and notify you of the status of your refund.
– If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
2. **Partial Refunds**
– In some cases, only partial refunds are granted (if applicable). This may include items with obvious signs of use or any item not in its original condition, damaged, or missing parts for reasons not due to our error.
### Exchanges
1. **Exchanging Items**
– We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@festtripseshed.com
### Shipping
1. **Return Shipping**
– You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
– Depending on where you live, the time it may take for your exchanged product to reach you may vary.
### Contact Us
If you have any questions about our Refunds and Returns Policy, please contact us at:
– **Email:**sales@festtripseshed.com
Thank you for shopping with festtripseshed. We value your business and are here to help with any concerns you may have.
